Services & Facilities
Customer Services Desk
Got a question? Need directions? The staff at our Customer Services Desk, located on the lower level opposite CNA, are happy to help. Ask for a copy of our printed store directory to make sure you don’t miss a thing. You can also buy gift cards at our Customer Services Desk.
Shopping with your kids
Baby needs a nappy change?
There are baby changing and feeding facilities at the toilets next to Entrance 6 and 7 as well as the Food Court (near Nando’s).
We have a number of facilities geared to meet the needs of our guests with disabilities:
- Wheelchairs are available for hire from the Eastgate Management Reception. Please contact (011) 479 6000 to book your wheelchair. A refundable deposit of R100 is required and proof of identification.
- Parking bays are located close to entrances in all car parks.
- A number of toilet facilities throughout the centre are suitable for disabled access.
- Eastgate has 7 bathrooms located at Entrance 3, 6, 7 and 8.
- Entrance 3 male and female bathrooms Entrance 8 consists of female and paraplegic bathrooms.
- Entrance 6 consists of male, female, family and baby feeding room and paraplegic.
- Entrance 7 consists of male, female and family.
- Food Court consists of male, female and paraplegic.
- A bathroom near Truworths Man consists of male, female paraplegic and baby feeding room.
Tickets can be purchased at Checkers-Hyper, House & Home and at MTN stores.
How to connect?
- Select Eastgate Free Wi-Fi under your available networks
- Open your internet browser and go to www.eastgateshops.com
- Fill in your details and agree to our terms and conditions, then click Connect
- You are now connected!
Enjoy FREE internet